DELIVERY & RETURNS

DELIVERY

Products are despatched within 1-3 business days after receiving the order and you will receive an email confirming the completion of your order along with a tracking number and carrier information for your package. If you don’t receive a tracking number then please contact our customer service.

Shipping rates will be calculated at checkout but please use the below as a guiude:
Sweden, Denmark & Finland - Free shipping on all orders
Norway - Free shipping on all orders
EU/UK - Free shipping on all orders
North America - Free shipping on orders over 50.00 USD or 11.00 USD
Australia - Free shipping on orders over 80.00 AUD or 25.00 AUD

RETURNS

(Christmas Orders - Any orders placed between December 1st to December 24th have 40 days from the order date to return the products)

You have 14 days from the delivery date to return the order in it’s original packaging, with all the labels and without any wear or damage to the product. For shoes the soles must be completely clean and free from marks. The return form must be fully complete and the address label should be fixed to the outside of the package. If there is no return address label in the package then please return to the below address.

The Sole Theory AB
Humans Are Vain Returns Dept
Östra Hamnen 1D 1TR
531 40 Lidköping
Sweden

Returns are shipped at the customers cost and we recommend shipping with a recorded delivery (signed for delivery) service for added security. For returns outside of the EU it is the customers responsibility to pay for any associated duty/tax costs. After the returns have been inspected by our team and passed back into stock your refund will be processed.